Support

Here we bring you answers to Frequently Asked Questions:

Q: If I have a question related to the Renesas Shop, whom should I contact?

A: Please write to the following email address: shop-eu@lm.renesas.com

Q: Where can I find more technical information about the Renesas products in the shop?

A: In most cases there are links to further information in the product description. However, if you can't find what you're looking for, then please visit our main website.

Q: Where can I learn about using Renesas products?

A: On our main website there is a complete section dedicated to eLearning. Additionally it's worth visiting the You Tube Renesas channel which carries many convenient video tutorials.

Q: How do I get Technical Support on the product I have purchased?

A: Please refer to your usual Renesas Support contact, alternatively make use of our support forum Renesas Rulz. We are not able to provide support directly from the shop.